Talbot Associates - Management Consultants Experience - Commitment - Rigorous Analysis -  Proven Methods
 
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Projects: Public Sector

Value for money evaluation of Government programmes

  • We undertook a value for money and organisational review of a major research and advisory body for this Government Department. We found that significant value for money was being achieved, but that there were opportunities to greatly improve the operations of the body through better planning, some increase in resources and a clearer focus on a more limited set of objectives.
  • For another Government Department we examined the validity of objectives of a major programme, its organisation and management, its compatibility with overall strategy, and the cost of provision. We evaluated the extent to which the programme’s objectives had been achieved and the degree to which the objectives warranted the allocation of further public funding. Finally, we examined the potential benefits of alternative policy or organisational approaches.
  • We undertook a review of decision making and management processes and prepared an up-to-date report on the financial position of a company set up, under the Partnership Programme, to achieve key social objectives. Our recommendations resulted in the liquidation of the Company, and the redeployment of the resources.

Management information in a complex health board environment

  • We were asked by a Health Board to design an information structure to meet the current and future needs for managing the delivery of health services in the region. We developed a balanced scorecard of performance indicators at strategic, organisation and process level, covering inputs, outputs, outcomes, service quality and learning and growth. This structure provided a solid basis for the integration and development of the Board’s management information systems. It provided the Board with a longer-term plan for information management in line with the current health sector reform programme and other initiatives.
Improving client service in a professional services organisation
  • For this leading professional standards organisation we undertook a detailed review of staffing and processes. We made specific recommendations on staff levels in the context of our wider recommendations on a revised organisation structure, redefined responsibilities and the deployment of new technologies.

Integrated strategic and business planning in the public sector

  • For this health agency, responsible for overseeing a critical public health programme, we developed a three year strategy and a detailed one-year business plan. The report set out strategic and operational priorities, a recommended organisational structure, human resource requirements, a detailed action plan with defined deliverables, and the financial resources required to support the plan.
  • Having reviewed the performance of this publicly funded research organisation, we assisted management to develop a focussed and realistic business programme, within available resources, and we developed a balanced scorecard for the strategic management of the programme.

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